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Practice Management

Emma Batchelor

Acting General Manager

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration

Computer Department

Emma - Computer Manager

Sarah - Deputy Computer Manager

Ben

Jo

Helen

Linda

Cate

Julie

HR

Gemma

Finance

Michelle

Interpreters

Vilma

Lina

Vicky

Reception

Gill S - Reception Manager

Gill E - Deputy Reception Manager

Shelly - Deputy Reception Manager

Caitlin

Chloe

Linda

Di

Sharon

Eleanor

Ben

Lerato

Nicole

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Secretaries

Sam - Secretaries Manager

Sue

Helen

Becki

Lerato

Sharon

Eleanor

Lili-mai

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