MBBS, DCH, FRCGP, ST Georges, London 1988
Dr Hotchin is our lead GP trainer. He is also our safeguarding lead. He also has a special interest in sports medicine. He is a Fellow of the Royal College of General Practitioners. He is also the Academy doctor at Norwich City Football Club.
MBBS, London 1994, Certificate in Substance Misuse
Dr McKenzie is one of our GPs supporting patients with drug and/or alcohol problems he is also our lead GP in prescribing.
MBBCh, BAO, MRCGP, National University of Ireland 1981
Dr Connolly is our lead GP in diabetes.
MBBS, DRCOG. DFFP London 1997
Dr Delves is our lead GP in sexual and women’s health.
MBBS. MD(Paeds) India, MRCP(Paeds), MRCGP, DCH, DRCOG
Dr Bendre has a special interest in women and children’s health.
MBBS, DFFP, London 1996
Dr Chandler is our Respiratory lead.
MB BS 1998 University of London.
BSC Human genetics
MB BS 1995 University of London
MB BS 2008 University of East Anglia
MB BS 2006 Nnamdi Azikiwe University
University of Cambridge
MB BChir MA(Cantab.) MRCGP
BM BS 2009 University of Nottingham
Dr Delves, Dr Hotchin and Dr Lilley are all qualified GP trainers. We will also often have a qualified doctor with us who is training to become a general practitioner. These doctors will normally stay with us for a period of nine months.
The surgery will shortly be hosting student nurses as a replacement for nurse training in association with the University of East Anglia.
Executive Nurse - Practice Nurse
Practice nurse - With a special interest in child immunisations
Practice Nurse - With a special interest in Child immunisations and diabetes.
Community Outreach Matron - Our matrons help us provide care and attention out into the community as well as at the practice.
Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.
Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.
Andi Muncaster Theater Manager
Di Manning-Coe Health Care Assistant
Pam Woodford Theatre Sister
Jo Hotchin Theatre Sister
Acting General Manager
The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Assistant General Manager
Ben - IT Lead
Gill S - Reception Manager
Gill E - Deputy Reception Manager
Shelly - Deputy Reception Manager
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Sam - Secretaries Manager
The midwives work with the doctors to care for mothers before, during and after delivery and hold weekly antenatal clinics at the medical centre by appointment.
The nurses provide skilled care for patients living at home including dressings, injections and hospital after care.
A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.
Counselling is a way of helping people who have personal problems to find their own way through their difficulties. The practice has a very experienced counsellor and a Primary care mental health worker available. Referrals must be made by your doctor. There is a small fee contribution to our subsidised counselling service. However, patients who cannot afford to pay can be subsidised by SOS, our patient group.
Francis - Dispensary Manager
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